Mercer · Enterprise Consulting
How we saved a Fortune 500 company $1M in planned tech investments
Enterprise technology transformation
Fractional CPOEnterprise Technology
$1M
Cost Saved
40%
Admin Reduction
30%
Caseload Increase
The Situation
Mercer, one of the world's largest HR consulting firms, was investing heavily in technology solutions that weren't delivering ROI. Their sales enablement team was bogged down by manual administrative work, and case management was becoming a bottleneck.
What We Did
- —Audited the existing technology stack and identified $1M in planned investments that could be eliminated through better integration of current tools
- —Redesigned the sales enablement workflow to automate 40% of administrative tasks
- —Implemented a streamlined case management system that increased consultant caseloads by 30%
- —Created a technology roadmap that aligned with actual business needs rather than vendor pitches
Outcomes
- —$1M saved by eliminating redundant technology investments
- —40% reduction in administrative tasks for the sales enablement team
- —30% increase in consultant caseloads through better tooling
- —Clear technology roadmap adopted by leadership
“Kompella Technologies' fractional CPO leadership has been a game-changer for our organization. They reduced admin tasks by 40% and saved us over $1M in operational costs.”
Ashley K
Sales Enablement Leader, Mercer
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